Help Centre

Access wevu

Help Centre


How to pay for your movies

Do you have a query about making a payment on wevu? The following frequently asked questions should help.

If you can’t find an answer to your query here, head over to our Contact wevu page and either fill in our contact form or use our social media pages to get in touch. We'll get back to you as soon as we can.

Frequently asked questions

Can I get a refund on a movie I’ve rented or purchased?


Unfortunately none of our movies are refundable including our movie cards. We are always looking to evolve wevu by valuing your input. If you have a suggestion, head over to our Suggestion Form.

Our main priority is to keep a smile on your face so if that smile is not there, contact us through our Contact Form. and we'll get in touch as soon as we can.

Where can I see my payments?


To view the payment you’ve made to wevu, simply sign in to your account, select ‘settings’ and then click on ‘orders’.

Can I buy a wevu movie card online?


We're working on this right now! Sign up to our mailing list at and we'll let you know when you can buy movie cards online.

In the meantime you can buy wevu movie cards in participating Tesco stores:Tesco stores that sell wevu movie cards.

You can also log on to your wevu account using your web browser and follow the instructions to purchase a film online. It’s safe, simple and fuss-free.

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Still not solved?

Use our contact form or live chat and wewillsolve