How to use wevu movie cards
We’re proud of wevu movie cards, and we’re just as keen to answer any question you may have. The following frequently asked questions are a good starting point.
If you can’t find an answer to your query here, head over to our Contact wevu page and either fill in our contact form or use our social media pages to get in touch. We'll get back to you as soon as we can.
Frequently asked questions
How do I redeem my wevu movie card?
You’re just a few clicks away from watching your movie!
Head to wevumovies.com, sign in and hit the Redeem Code button. Then simply enter the code printed on your till receipt and enjoy!
You can now watch your movie immediately on your computer. You can also download the wevu app and enjoy your movie on your smart TV, smartphone and tablet. Find a list of our compatible devices here: What devices can I use to watch wevu?
If you are having trouble redeeming your movie, try going through these steps: The code on my movie card doesn’t seem to work. What should I do?
The code on my movie card doesn’t seem to work. What should I do?
You can only redeem your movie 30 minutes after you have purchased your movie card. You can check when that was by looking at the time on your receipt. If it has been over 30 minutes and your code still does not work, try the steps below.
Take your time and remember the code is case sensitive (you need to use capitals and lower case letters where necessary). Also make sure you don’t confuse any letters or numbers, for example the number ‘1’ with the letter 'i’. We've all done this!
None of our movie codes contain the following letters and numbers, ensure you are not typing these in:
- 0 - (Number)
- O ( Capital o letter)
- Q ( Capital q letter)
- I ( Capital i letter)
- l (Lower case L letter)
- 1 (Number)
If you have tried all the above and are still having issues, email us at firstname.lastname@example.org.
How long is my wevu movie card redemption code valid for?
You have up to six months to use your redemption code. Once you have typed it in and activated your code, you can watch your purchased movie as often as you like on up to five devices.
Can I redeem my movie card using my smart TV or using the wevu app?
Good question. At the moment you can only redeem your movie card by visiting wevumovies.com on your computer, smartphone or tablet using a web browser. Once you have redeemed your movie card, you then simply sign into wevu on your favourite device and your movie will be saved under 'My Movies'. Then grab your favourite snack and start your movie adventure.
You can find a list of compatible devices that you can watch wevu movies on here: What devices can I use to watch wevu?
We realise how cool it would be to redeem your movie cards directly from the wevu app or your smart TV and we’re working on it.
Do I need to buy a wevu movie card to use wevu?
We think wevu movie cards are great, but they're not the only option.
You can also browse and buy the latest movies, weeks after they have hit cinema's, using the wevu website.
In fact, we have hundreds of more movies for you to choose from online. Why not take a look now? Head over to our website and get lost in wevu wonderland: watch.wevumovies.com. Simply Sign In or Register then once you find your chosen movie, click on the movie and press 'Buy' or 'Rent'. Please note, not all of our movies are available to rent.
Where can I buy wevu movie cards?
You can buy wevu movie cards in participating Tesco stores - and earn Tesco Clubcard points at the same time.
Each participating Tesco store has a dedicated wevu sales area where you can choose from a wide range of movies.
You can find a list of participating Tesco stores here: Tesco stores that sell wevu movie cards.
We regularly update our in-store selection, so keep an eye out for the hottest new releases.
I can't watch my movie because I've lost my receipt and movie code. What can I do?
This is so annoying when it happens! We're really sorry, but it clearly states on all wevu movie cards that we cannot replace or reimburse lost movie redemption codes or receipts.
Would you like to discuss this with our customer service team? Head over to our Contact Form and we will try to get back to you as soon as possible.
I want to buy a wevu movie card as a gift. Is that okay?
That’s a great idea!
wevu movie cards make fantastic gifts because each card corresponds to a specific movie.
So, if your best friend, niece, brother (or whoever it may be!) have been dropping hints about the latest Margot Robbie movie, you can buy them the wevu movie card for that specific movie and pop it in their birthday card.
I forgot to redeem my wevu movie card before the six-month time limit expired. What can I do?
No worries. Contact our customer service team by heading over to our Contact wevu page, where you will find multiple methods to get in touch.